Starfish Lockers: Our Privacy Policy

Privacy Policy - Starfish Lockers

Privacy Policy

Starfish Lockers

Effective Date: January 1, 2025

1. Information Collection

To ensure the proper functionality of Starfish Lockers, we collect various types of information. This includes technical details such as your IP address, browser type, visit time, and usage patterns. Additionally, if you or your customers create an account, make a booking, or place an order through an integrated eCommerce platform, we collect relevant details such as names, email addresses, phone numbers, and locker usage data. We also process order-related information, including order details, delivery schedules, and assigned lockers, to facilitate seamless transactions and efficient service management.

2. How We Use Your Information

The information collected is used solely for operational and analytical purposes to enhance our Starfish Lockers service. We do not sell, trade, or otherwise transfer personally identifiable information to outside parties. Your data is used to:

  • Provide and manage locker bookings and order deliveries.
  • Improve customer support and user experience.
  • Ensure secure locker access and prevent fraudulent activities.
  • Analyze usage trends and optimize service functionality.

3. Cookies

Our platform may use "cookies" to optimize user experience. Cookies help store your preferences and improve service functionality. You can configure your browser to refuse cookies or alert you when they are being used, though some features of Starfish Lockers may not function properly without them.

4. Data Protection

We implement strict data collection, storage, and security practices to safeguard your personal and order-related information from unauthorized access, alteration, disclosure, or destruction. All data is stored in a secure environment with encryption and access controls.

5. Third-Party Services

Starfish Lockers integrates with third-party services, such as eCommerce platforms and authentication providers. When you place an order through an integrated platform, order details, including recipient information and assigned locker data, may be shared securely to facilitate delivery and collection. We do not control these external platforms and recommend reviewing their respective privacy policies.

6. Security & Payment Processing

To maintain the highest level of security, we:

  • Regularly monitor and audit our systems.
  • Employ encryption and secure access controls.
  • Ensure that all account and order-related information is stored in a protected database.

If unauthorized actions compromise our data or systems, we will conduct thorough investigations and take legal action where necessary to mitigate any damage and prevent future incidents.

7. Changes to This Privacy Policy

We reserve the right to update this privacy policy as needed. Any changes will be posted on this page, and where appropriate, we will notify you via email.

8. Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

Let's Chat.

Maybe you want to solve a problem or maybe you want to create value & improve efficiency. We're ready to help.

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What is a 'Payment Gateway'?

A payment gateway is a technology used by merchants to accept debit or credit card purchases from customers. It acts as the intermediary between a merchant's website (or point of sale) and the payment processor that is used by the bank issuing the card. The payment gateway securely transmits the payment information from the customer to the acquirer and then processes the responses from the payment networks back to the merchant.

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